Effective Date: 01/01/2025
At Prime Tele Tech, we value our clients and aim to deliver high-quality website development, SEO, and social media marketing services. This Refund & Cancellation Policy outlines the conditions under which cancellations and refunds are handled.
Project Cancellation
Clients may request a project cancellation at any time by contacting us. Any work completed up to the cancellation date will be billed accordingly. Deposits or advance payments are generally non-refundable as they cover initial project planning, resource allocation, and administrative costs.
Refund Policy
- Refunds will only be issued if the project has not yet started and no work has been completed.
- Once design, development, or marketing work has commenced, payments made are non-refundable.
- Payments made for third-party tools, plugins, hosting, or licenses are non-refundable.
SEO & Marketing Services
Due to the nature of SEO and digital marketing services, which involve ongoing strategy and execution, refunds are not available once the campaign has started.
Service Termination by Prime Tele Tech
If Prime Tele Tech is unable to complete a project due to unforeseen circumstances, a partial refund may be issued based on the work completed at that point.
Changes & Revisions
Revisions requested beyond the agreed scope of work may incur additional charges and are not grounds for a refund.